Guidance & Resources
Explore expert articles, practical guides, and helpful information designed to
support asylum seekers and their families.
What You'll Find Here
Housing
Accommodation, homelessness and tenancy guidance.
Referral
How referrals work and what to expect.
Benefits
Universal Credit, PIP, Council Tax and more.
Wellbeing
Mental health, recovery and local services.
Resettlement
Housing after prison and probation support.
Safety
Domestic abuse and safeguarding resources.
Helpful Guides To Read
How to get emergency housing in Staffordshire
Step-by-step guidance on approaching your local council, what to say, and how to get emergency accommodation if you have nowhere safe tonight.
Supported housing explained
What supported housing actually is, who it's for, and how it differs from a normal tenancy or hostel.
What happens after a referral?
From submission to move-in — the steps, the timescales, and what we'll ask you along the way.
Universal Credit when moving into supported accommodation
How Universal Credit and Housing Benefit interact when you move into supported housing, and what to update on your claim.
What to expect in supported housing
A realistic look at daily life, house rules, keyworking sessions and what's expected of you as a resident.
Mental health support in Stoke-on- Trent
Local NHS teams, crisis lines, talking therapies and community groups available in Stoke-on-Trent and North Staffordshire.
Housing options after prison
What to arrange before release, how CAS-3 and supported accommodation work, and what to do if you're released with nowhere to go.
Leaving care accommodation
Your rights as a care leaver in England, what your local authority must offer, and how supported housing can fit into your pathway plan.
Domestic abuse accommodation
Refuges, sanctuary schemes, and supported housing routes for people fleeing domestic abuse — with 24/7 helplines.