How To Access Our Services
There are three ways to access supported accommodation with Level Up
Living. Choose the route that fits your situation — every conversation is
confidential and judgement-free.
Choose Your Path
Professional Referral
Social workers, NHS teams, probation and charities can refer on someone's behalf.
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Local Authority Referral
Councils and housing teams can refer people needing supported accommodation.
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Expected response
We review all referrals within 24 hours and aim to provide a response within 48 hours.
Supported Housing For
Vulnerable Adults
People experiencing homelessness
Rough sleepers and adults at immediate risk of losing their home.
Victims of domestic abuse
Safe, confidential housing for those fleeing abusive environments.
People with mental health needs
Support alongside NHS and community mental health teams.
Care leavers
Young adults moving on from care into supported accommodation.
People leaving prison
Resettlement support in partnership with probation services.
Low income households
Stability and signposting for adults facing financial hardship.
From Referral To Move-In
Referral received and reviewed within 24 hours
Response within 48 hours
Assessment within 1–2 days
Accommodation offered where suitable
Personal support plan agreed with a keyworker
Ongoing support through to move-on