Help Someone Get The Support They Need
We accept referrals from local authorities, NHS teams, probation, social
workers, charities — and individuals referring themselves. Every referral is
reviewed within 24 hours and responded to within 48.
Three Referral Routes
Self Referral
Refer yourself directly if you need housing or support today.
Professional Referral
Social workers, NHS teams, probation and charities can refer on someone's behalf.
Local Authority Referral
Councils and housing teams can refer people needing supported accommodation.
Expected response: we review all referrals within 24
hours and aim to provide a response within 48
hours.
From Referral To Move-On
The path every resident follows — with a keyworker alongside at every step.
Referral
A referral is submitted by you, a professional, or a partner organisation.
Assessment
We meet with you within 1-2 days to understand your needs, risks and aspirations.
Accommodation Offered
We offer a safe, stable home that suits your circumstances.
Support Plan
A keyworker builds a personalised plan covering wellbeing, finances and goals.
Move On
A smooth transition into long-term, independent accommodation.
Trusted Partners & Individuals
Local Authorities
Council housing, homelessness and adult social care teams.
NHS Teams
Hospital discharge, mental health and community health teams.
Probation
Probation officers supporting resettlement and prevention.
Charities
Partner organisations and third-sector frontline workers.
Social Workers
Statutory and voluntary sector social care professionals.
Self Referral
Individuals referring themselves directly for support.
If you're unsure whether you can make a referral, contact us and we'll guide you through the process.
